Stefanie Reed

Security Professional & Dedicated Caregiver

Cincinnati, US.

About

Highly reliable and detail-oriented professional with a proven track record in security, personal care, and customer service. Adept at maintaining safe environments, coordinating complex care plans, and delivering exceptional service to diverse populations. Possesses strong observational, communication, and problem-solving skills, committed to upholding high standards of safety, care, and operational efficiency across various demanding settings.

Work

Securitas

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Security Officer

Cincinnati, Ohio, US

Summary

Monitored premises, controlled access, and reported incidents to ensure the safety and security of property and personnel.

Highlights

Monitored surveillance cameras and alarm systems, providing continuous oversight to detect and respond to security threats.

Controlled access to property, verifying credentials and managing entry/exit points to prevent unauthorized access.

Completed detailed daily reports, documenting security activities, observations, and incidents for comprehensive record-keeping.

Patrolled assigned areas to ensure safety and security, proactively identifying and mitigating potential risks.

Va Medical Center

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Environmental Mental Services

Cincinnati, Ohio, US

Summary

Maintained high standards of cleanliness and sanitation across various facilities within a medical environment.

Highlights

Cleaned and sanitized restrooms, hallways, and common areas, ensuring a hygienic and safe environment for patients and staff.

Performed daily sweeping and mopping of floors, contributing to the overall cleanliness and appearance of the facility.

Proactively reported maintenance issues and safety hazards, ensuring timely resolution and preventing potential risks.

Consistently maintained a high standard of cleanliness for daily operations, supporting the health and safety protocols of the medical center.

McDonald's

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Maintenance

Cincinnati, Kentucky, US

Summary

Ensured cleanliness and operational readiness of dining areas, restrooms, and kitchen floors within a high-traffic airport environment.

Highlights

Maintained cleanliness and hygiene across dining room areas, restrooms, and kitchen floors, adhering to strict sanitation standards.

Efficiently managed waste removal, including taking out trash, to ensure a clean and presentable environment for customers.

Monitored and restocked supplies regularly, ensuring continuous availability of essential items for operational efficiency.

T.J. Max

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Merchandise Associate

Cincinnati, Ohio, US

Summary

Managed merchandise display, inventory, and customer service in a fast-paced retail environment.

Highlights

Organized and replenished merchandise to maintain clean, appealing store displays, enhancing visual merchandising standards.

Assisted customers by answering questions and locating products, improving shopping experience and customer satisfaction.

Accurately operated cash registers and handled transactions, ensuring efficient and error-free sales processing.

Collaborated effectively within a team to achieve daily sales goals and deliver high-quality customer service.

Managed inventory by unloading and restocking shelves, contributing to efficient stock rotation and availability.

Manpower

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Call Center Agent

Florence, Kentucky, US

Summary

Engaged with customers and prospective clients through outbound calls, providing information and resolving inquiries.

Highlights

Initiated outbound calls to customers and prospective clients, effectively sharing information and offering services.

Communicated clearly and professionally with a high volume of callers daily, maintaining positive customer relations.

Answered questions, handled objections, and provided comprehensive information to resolve customer inquiries.

Maintained a polite, patient, and positive attitude during all interactions, ensuring a professional and supportive customer experience.

Belcan

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Packer

Cincinnati, Ohio, US

Summary

Efficiently packed products for shipment while strictly adhering to safety and quality guidelines.

Highlights

Accurately packed a high volume of products, ensuring secure and timely preparation for shipment.

Strictly followed all safety and quality guidelines, minimizing errors and maintaining product integrity.

Operated effectively in a fast-paced environment, consistently meeting packing quotas and deadlines.

Walmart

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Retail Associate

Cincinnati, Ohio, US

Summary

Delivered exceptional customer service and managed retail operations, including sales, inventory, and merchandising for electronics.

Highlights

Provided friendly and knowledgeable assistance to customers, significantly enhancing their shopping experience and product selection.

Expertly assisted customers with selecting electronics, explaining product features, specifications, and warranties in customer-friendly terms.

Operated POS systems efficiently to process sales, returns, and exchanges, ensuring accurate transactions and customer satisfaction.

Maintained accurate inventory of electronic merchandise, promptly reporting low stock or missing items to prevent discrepancies.

Implemented loss prevention procedures for high-value electronics, reducing potential shrinkage and safeguarding assets.

Aegis

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Security Guard

Cincinnati, Ohio, US

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Summary

Safeguarded assigned premises by executing regular patrols, controlling access, and documenting daily activities to ensure a secure environment.

Highlights

Executed comprehensive patrols across designated zones, ensuring continuous surveillance and rapid response to potential security breaches.

Managed and controlled access points, verifying credentials for all entrants to prevent unauthorized entry and maintain site integrity.

Authored detailed daily activity reports, accurately documenting observations, incidents, and security measures for operational transparency and record-keeping.

Proactively identified and prevented unauthorized access, significantly enhancing site safety and security protocols.

Private Caregiver

Cincinnati, Ohio, US

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Summary

Provided comprehensive daily care and support for an elderly adult, managing medical needs, appointments, and household responsibilities.

Highlights

Assisted with daily living activities, including meal preparation and personal care, to support the well-being and comfort of an elderly adult.

Coordinated and managed medical appointments, medication schedules, and treatment plans, ensuring adherence to healthcare directives.

Maintained meticulous records and facilitated clear communication with healthcare professionals, ensuring continuity of care and accurate updates.

Provided consistent emotional support in a calm, safe environment, fostering stability and peace of mind for the client.

Efficiently balanced specialized caregiving tasks with general household management, maintaining an organized and supportive living space.

Hilton Netherland Plaza

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Steward / Banquet Setup

Cincinnati, Ohio, US

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Summary

Executed comprehensive banquet setups and breakdowns according to event specifications, ensuring seamless event operations.

Highlights

Successfully set up banquets according to detailed event orders and plans, ensuring precise arrangement of all components.

Arranged linens, chairs, staging, and equipment efficiently, preparing event spaces to meet client specifications.

Managed the breakdown and cleaning of event spaces after functions, ensuring prompt restoration and readiness for subsequent events.

Wackenhut

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Security Officer

Cincinnati, Ohio, US

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Summary

Monitored premises through patrols and managed access control, ensuring security and safety during assigned shifts.

Highlights

Monitored premises through regular patrols, maintaining a visible security presence and deterring potential threats.

Controlled access by meticulously checking identification and logging visitors, ensuring only authorized personnel entered the facility.

Contributed to maintaining a secure environment, upholding safety protocols and protecting property assets.

Education

Placeholder University

Placeholder City, Placeholder Region, United States of America
Associate of Arts General Studies

Courses

Placeholder Course 1

Placeholder Course 2

Placeholder College

Placeholder City, Placeholder Region, United States of America
Certificate General Studies

Courses

Placeholder Course 1

Awards

Placeholder Achievement Award

Placeholder Organization

Recognized for outstanding contributions in a professional or academic setting.

Placeholder Recognition Award

Placeholder Organization

Acknowledged for consistent dedication and high performance in daily duties.

Languages

English

Skills

Security Operations

Access Control, Surveillance Systems, Incident Reporting, Patrol Procedures, Loss Prevention, Safety Protocols, Alarm Monitoring.

Patient Care

Daily Living Assistance, Medication Management, Appointment Coordination, Health Record Keeping, Emotional Support, Household Management.

Customer Service

Sales Support, Product Knowledge, POS Systems, Inventory Management, Merchandising, Conflict Resolution, Client Communication.

Facility Maintenance

Cleaning Protocols, Sanitation, Waste Management, Supply Management, Safety Compliance, Equipment Operation.

Operational Support

Event Setup & Breakdown, Logistical Coordination, Data Entry, Outbound Calling, Quality Assurance, Team Collaboration, Time Management.

Soft Skills

Attention to Detail, Reliability, Professionalism, Adaptability, Problem-Solving, Communication, Empathy.

Projects

Placeholder Project Name

Summary

A descriptive summary of a past project, outlining its objectives, scope, and the role played within the project team.